A Honeywell smart thermostat is a great way to fine-tune how you use your home comfort system. But like any utility, you might occasionally run into a problem. With its digital display, Honeywell smart thermostats can show an error code that professional technicians can use to understand what's going on. Here are a few of the most common error codes you might see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You can receive this error code when your home’s Wi-Fi internet did not supply an IP address for the thermostat to hook up to. This can take place if the router doesn't perform the Dynamic Host Configuration Protocol, or DHCP. This function automatically transmits the required IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by confirming that your router is enabled for DHCP. When it does, you usually also need to power cycle the router and complete the initial setup process again with your thermostat. This should see to it that the DHCP is sent and connects to the smart thermostat.
Honeywell Thermostat Error e02
Error code e02 occurs whenever the password for connecting to your home’s Wi-Fi router was incorrect. After this error code appears for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to clear error e02 is make sure you’re putting in the correct Wi-Fi password when configuring the thermostat.
Honeywell Thermostat Error 40
Error code 40 can pop up when the thermostat is informed that a heat pump or air conditioner’s monitoring system has detected a malfunction. For the most part, this happens when the compressor isn’t working despite being directed to. But this error code could also surface if power is disconnected from the outdoor unit for an extended period of time. A “High Pressure Fault” error, caused by obstructed airflow, can lead to this error code. Finally, you may see error code 40 if there’s a problem with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for ordinary operation. If you reset the thermostat and error code 40 reappears, it’s best to get in touch with an experienced technician.
Honeywell Thermostat Error e43
If a Honeywell thermostat shows error code e43, it is unable to communicate with the router, and by extension your Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for about 30 seconds. The thermostat could also be disconnected if you have recently updated the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to detect the temperature outdoors and indoors. If a sensor fails, you may notice error code e1 appear on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can swap out the sensor and reset the thermostat, which should clear error code e1.
Error Code 11n for Honeywell Thermostats
Error code 11n could appear when the thermostat is unable to detect a heating or cooling unit. This may mean that the equipment itself is malfunctioning and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is defective or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A professional technician can use a voltmeter to determine if there’s a faulty electrical connection. If the wiring on your type of HVAC equipment is bad, the technician can replace it. In situations where the thermostat itself is the issue, it should probably be replaced.
Honeywell Thermostat Error e2
If you notice error code e2 appear on your Honeywell smart thermostat, it could mean a few different things. For example, one of the sensors that detects the temperature isn’t operating like it should. Other times, it means the router was disconnected from power before the thermostat finished the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code is caused by sensor failure, a technician can troubleshoot and replace the damaged sensor. If the problem comes from disconnected power, all you have to do is see to it that the router remains on throughout the setup process.